JEX Gem Gallery
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Mark Up Price
The price is listed on each page respectively. All indicated prices include consumption tax.
Shipping Fee
The rates are listed on each page respectively. All indicated prices include consumption tax.
Arrange for Payment
Bank transfer (payment upon order; customer bears the remittance fee)
Shipping Arrangement
After placing an order, you will be notified of delivery date and time which will change depending on payment methods of your choice.
If paid by bank transfer, the item will be shipped upon our confirmation of your payment.
If paid by cash on delivery, we will ship the item after the order has been processed.
Return Policy
Returns not accepted.
Please refer to the details below.

Returns for personal reasons:
Please be noted that we cannot accept any items returned for personal reasons.

Returns due to our errors:
If it is a result of our errors such as item defects we will refund fully at our expense. Please contact us within 3 days after the arrival of the defective item for a refund, and then send it back to us by freight collect. Please make sure that you contact us first before returning it. Upon receipt of the item, we will remit the refund to your designated account. (Domestic Only)
Distributor
JEX GEM GALLERY
Licenses and Qualifications
Antiquary License: Osaka Prefectural Public Safety Commission No.: 621110700740
Location
Headquarters: Nihon Gem Center Bldg., 3-2-1, Minami Senba, Chuo-ku, Osaka 542-0081, Japan
JEX Osaka Umeda (Saleroom): Osaka Ekimae #2 Bldg., South Side 1F, 2-2-100, 1-chome, Umeda, Kita-ku, Osaka 530-0001, Japan
JEX Tokyo Ginza (Saleroom): Max Mara Bldg. 7F, 5-4-7, Ginza, Chuo-ku, Tokyo 104-0061, Japan
Telephone Number
Headquarters: +81-6-6244-1821
JEX Osaka Saleroom: +81-6-6342-0001
JEX Tokyo Saleroom: +81-3-5537-5557
Fax Number
Headquarters: +81-6-6243-1233
JEX Osaka Saleroom: +81-6-6341-1889
JEX Tokyo Saleroom: +81-3-5537-5558
Name Representative
Nobuko Fujimoto
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